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02/ 13 personalquarterly
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Summary
Research question:
We explore how pre-meeting small talk impacts
meeting effectiveness through the ”ripple effect”, allowing before
meeting communication/behaviors to ripple into and impact the
scheduled meeting.
Methodology:
Data were obtained using an online survey of working
adults (N = 252). A new survey measure of meeting talk was deve-
loped.
Practical implications:
Managers should encourage their employees
to arrive in time so that they can engage in pre-meeting talk. Small
talk before a scheduled meeting can have beneficial effects for the
effectiveness of the meeting.
Assistant Prof. DR. JOSEPH A. ALLEN
Creighton University,
Department of Psychology
e-mail:
Assistant Prof. DR. NALE LEHMANN-
WILLENBROCK
VU University Amsterdam, Department of
Social & Organizational Psychology
e-mail:
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